The customer must contact us within thirty (30) days of receipt of product in order to qualify for refund or exchange.
TechnoKratom does not assume the responsibility of return shipping costs on merchandise (defective or otherwise).
TechnoKratom does assume the responsibility for the quality of goods upon arrival to the customer.
TechnoKratom does assume the responsibility for shipping costs on product exchanges when shipped to the customer.
All return requests must be accompanied by the original product (defective or otherwise) in unopened and untampered shrink wrap in order for the customer to qualify for a refund. Shink wrap cannot be broken in order for a product to qualify for refund. TechnoKratom reserves the right to refuse product refunds on questionable returns and does not offer refunds on opened products.
In order to qualify for an exchange or store credit, TechnoKratom requires a return of the original
product. When exchange or store credit is requested, the product may be returned opened, however, we reserve the right to refuse questionable and suspicious return requests. TechnoKratom reserves the right to deny an exchange or credit upon inspection of any returned merchandise. TechnoKratom will not reship a returned item for any reason.
Please read through our Terms of Service before making your purchase and/or before contacting us
regarding a possible return or exchange.